F A Q

What shipping method do you use?

All commodity ordered from BvlgariReplica.ru are shipped via EMS/DHL/UPS .We will inform you with tracking No. by email as soon as your order is shipped out.

How long will it take from my order to the arrival of the goods?

We will arrange delivery within 3 days after confirming receipt of payment. Usually, you can receive your order within 5 working days after shipping.

Will I have any problem with customs?

We have many years experience in shipping products worldwide. We guarantee that the items will be sent to you directly. We can let our products pass the customs safely by our special way.

Can I refund if I am not satisfied with your items?

We guarantee that the commodity you received will be exact commodity you ordered, If not, please contact BvlgariReplica.ru within 5 days of receipt of your order. we will be responsible for the shipping charge for our mistake.
If you are not satisfied with items and want to exchange, its customer’s responsible for shipping charge.
please do by the following steps:
*Please contact us first and get the confirmation(we will not accept any returns that show signs of being used, or worn)
*You are required to email us within 5 days of receipt of your order, For all merchandise receipting after 5 days are unavailable to refund and exchange.

Do You Ship To An Address Different From The Billing Address Of The Credit Card?

If your shipping address does not match with your billing address, you will need to verify that you are the payment or credit card holder. We will require a self asserted photocopy of your credit card. This is to avoid the fraudulent attempt and to protect the real credit card owner.